#33 Baycare’s Mission and Ethics, with Anthony Koffman, FACHE

What does it take to build a business that not only survives—but thrives—for over 65 years? In this episode, Nicole Alicea sits down with Anthony Perrone, CEO of Pin Chasers, a family-owned business that has successfully adapted through decades of economic shifts, cultural change, and evolving consumer behavior. From his father starting as a teenager cleaning ashtrays to eventually owning the business, this is a real story of grit, reinvention, and long-term thinking. In this episode, you’ll learn: • How Pin Chasers evolved from a traditional bowling alley into a modern entertainment brand • The mindset required to lead a multi-generational family business • How to overcome negative industry stereotypes through branding and experience • Why reinvesting in your business is critical to long-term success • How customer experience—not just product—drives growth • What it takes to stay relevant in a 100-year-old industry If you’re building a business for the long game, this

At 55, Ravi Teja Bommireddipalli walked away from a 30-year career leading global tech companies — including Robosoft Technologies, which built platforms for Warner Bros., Disney, ESPN, and McDonald’s — to bootstrap his own AI startup from scratch.What he’s building might change how your entire company operates.Ayatt AI is an agentic AI platform that goes far beyond ChatGPT. It observes your business across every system, predicts what’s coming, recommends what to do — and with your permission, acts. Think of it as a digital chief of staff that never sleeps, never forgets, and knows your CRM, your finances, and your team performance in real time.In this episode we cover:— Why most businesses are only using 10% of what AI can actually do— What “agentic AI” means and how it’s different from chatbots— Ayatt’s 7-layer AI nervous system and its 5 levels of autonomy— How Ravi built his MVP with paying clients before raising