#32 Linda Hurtado-Bond Balances TV, Family, and Writing Best-Selling Novels

Hiring has changed—and most businesses are struggling to keep up. In this episode, Nicole Alicea sits down with employment and labor law attorney Charlotte Fernee Kelly to break down what’s really happening in today’s workforce—and what employers must do to adapt. From labor shortages to the rise of remote work, this conversation explores why hiring has become so difficult and how businesses can stay competitive in a rapidly evolving employment landscape. In this episode, you’ll learn: • Why companies are struggling to attract and retain talent • How the pandemic permanently changed employee expectations • The pros and cons of remote and hybrid work environments • What employers can do to make in-office roles more attractive • The legal risks and compliance issues every business should understand • Why a compliant workplace is not just required—but smart business If you’re a business owner trying to hire, retain, or manage employees in today’s market,

Nicole Alicea sits down with HR expert Lori Goldsmith, founder of Heart of HR Shared Services, to unpack the biggest hiring, leadership, and workplace mistakes business owners make—and how to avoid them. From hiring the wrong people to failing to give clear feedback, Lori shares real-world insights that can make or break a business. This conversation goes beyond basic HR and dives into the human side of leadership, communication, and company culture. In this episode, they discuss: • Why hiring the wrong employee is the most expensive mistake you can make • The dangers of relying too heavily on AI in the hiring process • How to properly interview candidates and spot red flags • The difference between leadership and management—and why it matters • How to give effective feedback and avoid costly HR issues • Why documentation is critical when managing or terminating employees Lori also shares practical strategies for building a