A Family Legacy of Seafood Restaurant Brands

My guest, Matt Loder, owns and operates multiple restaurants, but he is most well-known for being the son of Crabby Bill and Dolores, who founded The Original Crabby Bill’s in 1983.

In this episode, we explore how and why Crabby Bill’s family brand of restaurants has consistently been able to nail the perfect customer experience for over 40 years.

Learn first-hand the history of this legacy family business, the importance of succession planning, how to deal with problematic employees, and how Matt approaches strategically planning his portfolio of restaurants. We discuss failed businesses, the importance of humility in leadership, and more!

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Mastering Communication and Mindset with Pilar Ortiz: A Must-Listen Episode

In this episode, we have the pleasure of hearing from Pilar Ortiz, a highly accomplished communications expert and coach who has helped countless individuals and businesses improve their communication skills. Pilar shares her personal journey of transitioning from an employee mindset after losing her steady news anchor job of 11 years, to becoming an independent consultant who had to learn to price her services, create sales packages, and confidently ask for the sale. Pilar emphasizes the importance of the 3 C’s: Clarity, Communication, and Closing, and stresses the significance of controlling our thoughts and how they impact our lives. She introduces the concept of “Imperfect Action,” advocating for taking action even when everything isn’t perfect. Overall, this episode is packed with valuable insights and inspiration. We appreciate you tuning in!

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A Family Legacy of Bowling and Entertainment

My guest today is Anthony Perrone, who is in his 34th year at the helm of the Pin Chasers Bowling Family Center empire, which has run thriving bowling centers in the Tampa Bay area for over 65 years! Hear the family business stories and learn about the lessons and values that the father, Bill Morris, instilled in his children. Learn about the history of the bowling business, the negative stereotypes they needed to overcome, and the strategies they implemented to combat each of these threats. We also discuss the challenges they face today, the mindset that enables them to be successful, and their plans for a successful future for the Pin Chasers brand of bowling centers.

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