The People Factor: Human Resources with Lori Goldsmith

Lori Goldsmith is an experienced HR professional with a wealth of knowledge in global HR practices. We delve into the common mistakes business owners make when expanding their team, which can lead to high turnover rates and potentially jeopardize the business. Lori shares advice on creating and maintaining company culture and the difference between leadership and management, as well as best practices for clear communication in the workplace and proper employee coaching. This episode is a must-listen for small business owners and anyone interested in the pivotal role of HR in shaping a successful, ethical, and thriving business environment.

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Growing a Tech-Centric, Hybrid Workforce with James Neely, SVP of KUDUCOM™

James Neely, SVP of KUDUCOM™, joins me to explore the intricacies of growing your company in a tech-centric environment with a remote and hybrid workforce. In this episode, we delve into three main areas: Adapting and Scaling Your Business: Discover best practices for adapting to remote work, scaling your business, and implementing effective hybrid workforce strategies. Learn how to recruit top talent remotely and maintain productivity in a tech-driven environment. Technical and Security Considerations: Understand the critical technical aspects of managing remote teams, including the use of Cisco WebEx solutions, voice over IP services, and contact center solutions. We also cover the importance of internet service providers for business and the latest in millimeter wave technology. Additionally, we address essential security considerations to ensure your data remains protected in a remote setting. Emotional and Management Challenges: Gain insights into the emotional considerations of remote work, managing remote employees, and achieving work-life balance. We

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