The People Factor: Human Resources with Lori Goldsmith

Lori Goldsmith is an experienced HR professional with a wealth of knowledge in global HR practices. We delve into the common mistakes business owners make when expanding their team, which can lead to high turnover rates and potentially jeopardize the business. Lori shares advice on creating and maintaining company culture and the difference between leadership and management, as well as best practices for clear communication in the workplace and proper employee coaching. This episode is a must-listen for small business owners and anyone interested in the pivotal role of HR in shaping a successful, ethical, and thriving business environment.

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Triumphing Over Labor Shortages and Employees Wanting to Work Remotely

Today’s guest is Charlotte Fernee Kelly of Fernee Kelly Law with offices in Tampa and Jacksonville Florida. She is an employment and labor law attorney who represents both the employee or the employer – but never at the same time, of course. We’re going to discuss the new employment landscape and what employers need to be doing to ensure they can create an environment conducive to recruiting and retaining the talent they need to scale and thrive.

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The Pest Control Business: It’s Not About Killing Bugs

Kevin Citarella, the owner and founder of Citarella Pest Control gives us a peek under the hood of his service-based business model. In this episode, Kevin breaks down what it takes to start a pest control business, including licenses, degrees, experience and certifications. We talk about how he trains his team, the logistics of covering a large territory and he shares his best advice on pitching and getting new business.

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