Today’s guest is Charlotte Fernee Kelly of Fernee Kelly Law with offices in Tampa and
Jacksonville Florida. She is an employment and labor law attorney who
represents both the employee or the employer – but never at the same time, of
course. We’re going to discuss the new employment landscape and what employers
need to be doing to ensure they can create an environment conducive to
recruiting and retaining the talent they need to scale and thrive.
My guest, Matt Loder, owns and operates multiple restaurants, but he is most well-known for being the son of Crabby Bill and Dolores, who founded The Original Crabby Bill’s in 1983. In this episode, we explore how and why Crabby Bill’s family brand of restaurants has consistently been able to nail the perfect customer experience for over 40 years. Learn first-hand the history of this legacy family business, the importance of succession planning, how to deal with problematic employees, and how Matt approaches strategically planning his portfolio of restaurants. We discuss failed businesses, the importance of humility in leadership, and more!
After a brief hiatus, Nicole is back! Learn the difference between B2B and B2C marketing, marketing and advertising, and bias in marketing advice. If you have 20 minutes and love talking shop, join me!
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