Podcast

Kevin Citarella, the owner and founder of Citarella Pest Control gives us a peek under the hood of his service-based business model. In this episode, Kevin breaks down what it takes to start a pest control business, including licenses, degrees, experience and certifications. We talk about how he trains his team, the logistics of covering a large territory and he shares his best advice on pitching and getting new business.

Dive into the world of Jack Daniels with Brenda Terry, the brand’s one and only Brand Ambassador for the state of Florida, as she reveals the secrets behind the Master Distiller, Distributor, and Supplier side of the business. In this eye-opening episode, Brenda shares her unique role in educating and inspiring the bartending community to explore Jack Daniels in new and innovative ways, leading to personalized recommendations for patrons, and ultimately increased sales. Discover how Brenda’s refreshing approach adds a localized touch to this international spirits powerhouse, and learn how you can apply these game-changing strategies to your own business. Cheers to creativity!

Sue Trecasse is a force to be reckoned with in the radio industry. For a decade, she served as the Operations Manager of News Radio 970 WFLA-AM, The Sports Animal 620 WDAE-AM, and the Devil Rays Radio Network, with immediate oversight of 970 WFLA as Program Director. Under her leadership, 970 WFLA consistently ranked in the top 5 in the Tampa Metro area for the Key Demographic of 25 – 54, often reaching #1, and was also in the top 10 for the 18 – 34 demographic, a rare feat for an AM News/Talk station. Sue’s uncompromising stance on advertising and programming quality, prioritizing brand experience over profits, stirred up controversy, and she fiercely guarded the reputation of the 970 brand. In this episode, we dive into Sue’s tenure at the station, get to know the woman behind the mammoth operation, and reflect on best practices for protecting a major brand like 970

In this episode of Create Brand NV, Nicole Alicea sits down with Dr. Jerry Copeland, a pediatric dentist based out of Tampa, FL, to discuss the essential elements of running a successful pediatric dentistry practice. Dr. Copeland shares his experience purchasing an existing practice and integrating into the existing team while creating a new culture. Join the conversation as we delve into the challenges Dr. Copeland faced and the innovative solutions he implemented to create a delightful patient and parent experience. From hiring best practices to marketing strategies, we explore the key components required to build and grow a thriving pediatric dentistry practice. Whether you’re a practicing dentist, business owner, or simply curious about what it takes to run a successful healthcare practice, this episode offers valuable insights and practical tips you won’t want to miss!

Today’s guest is Isabel Norton. This episode will reveal the story behind the Robert Norton Foundation, a 501(c)(3) providing communication devices for families with non-verbal autistic children. You’ll hear how Robert Norton’s mom, Isabel Norton, came up with the idea and put a plan into action to help her son Robert and other families that also need this crucial communication device. For more information, visit www.givekidsavoice.org

In this episode, we have the pleasure of hearing from Pilar Ortiz, a highly accomplished communications expert and coach who has helped countless individuals and businesses improve their communication skills. Pilar shares her personal journey of transitioning from an employee mindset after losing her steady news anchor job of 11 years, to becoming an independent consultant who had to learn to price her services, create sales packages, and confidently ask for the sale. Pilar emphasizes the importance of the 3 C’s: Clarity, Communication, and Closing, and stresses the significance of controlling our thoughts and how they impact our lives. She introduces the concept of “Imperfect Action,” advocating for taking action even when everything isn’t perfect. Overall, this episode is packed with valuable insights and inspiration. We appreciate you tuning in!

Sit in with me and my conversation with Tim Moore. Tim has built two successful video production companies with his partner Jonathan Davila. The first half of our discussion explores his companies from a business owner and entrepreneurial perspective. The second half dives headfirst into speculating about the future of virtual environments, simulation, the concept of virtually co-creating without the use of written or spoken language, our near-future ability to create content at the speed of thought, feeling and seeing the ideas of others in real-time, your reality getting jealous of your visions and other mind-bending concepts of the future.

My guest, Matt Loder, owns and operates multiple restaurants, but he is most well-known for being the son of Crabby Bill and Dolores, who founded The Original Crabby Bill’s in 1983. In this episode, we explore how and why Crabby Bill’s family brand of restaurants has consistently been able to nail the perfect customer experience for over 40 years. Learn first-hand the history of this legacy family business, the importance of succession planning, how to deal with problematic employees, and how Matt approaches strategically planning his portfolio of restaurants. We discuss failed businesses, the importance of humility in leadership, and more!

Today’s guest is Cynthia Weiss, a commercial banking and lending expert who evaluates businesses’ financials to determine whether that business can repay a loan, should one be granted. This interview features advice on handling your business financials correctly and discusses the Community Reinvestment Act (CRA) of 1977 and what that means for small business lending in underprivileged areas. If you are a business owner that has ever borrowed money or you think that at some point you’ll need someone else’s money to grow your organization, listen up; this is a juicy episode you won’t want to miss!

My guest today is Joni Adams, the CEO of Reimagine Office Furnishings. ROF is one of less than a small handful of office furniture dealers in the United States with full-scale remanufacturing capabilities. Hear the story of how she and her husband started their company selling simple office supplies and how they grew their business into a massive 120,000 sq ft office furniture dealership and remanufacturer. Today, Reimagine Office Furnishings outfits office furniture interiors for major companies with large office populations like the AVEDA Institute, New York Life, and Wipro, to name a few.